Become a master through Pride Institute’s coaching and education
Delivered over a 12 month period, Master Track I followed by Master Track II are the definitive programs that provide comprehensive consulting and education, building the foundation for the ideal business culture for your practice.
The first program, Master Track I: Foundations of Practice Management helps you build a culture with strong leadership, staff management, turn-key practice systems and enhanced patient relationships.
In the second year, Master Track II: Advanced Practice Management Solutions, we take your business to the next level with MBA solutions that include: marketing, continuing care, creating a self-directed work force and advanced communication techniques.
Within Master Track I and II, your leadership training will include:
- Creating a vision
- Annual Plan and strategic planning
- Delivering team feedback
- Hiring and training team members
- Conducting growth conferences and salary reviews
- Staff compensation
- Treatment presentation techniques
- Conflict resolution
- Human Resource issues
- Facilitating staff meetings
- Situational leadership
- SWOT analysis
- Consensus building
Within Master Track I and II, your team members will learn:
- Operational systems training (scheduling, F/As, collections, insurance, verbal skills, huddles, staff meetings, marketing, etc)
- Team motivation
- Creating a self-directed work force
- Open book management
- Conflict resolution
- Customer service
To address the unique needs of your practice, Pride’s Master Track programs feature a combination of:
- Formal, regional training courses where your team participates with other dentists and team members
- Leadership and staff management workshops
- Customized in-office training
- On-going tele-consulting to oversee the integration and achievement of the practices goals
- Workbooks, modules, DVDs and audio products to support ongoing training and implementation